Privacy policy

Last modified: April 15, 2024

1. Our commitment to privacy

Tent Foundry knows that you care how information about you is used and shared, and we appreciate you trusting that we will do so carefully and sensibly. To better protect your privacy, we provide this Privacy Policy explaining our online information practices and the choices you can make about the way your information is collected and used on this website. The information below explains our policy regarding your privacy and the www.tentfoundry.org website. By visiting www.tentfoundry.org, you are accepting the practices described in this Privacy Notice.
Our www.tentfoundry.org website is maintained by Tent Foundry, with headquarters at Sydney. +61 2 8806 7261. While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).

Information we collect

We may collect various types of information from and about users of our Services, including:
  1. Personal Information: We may collect personally identifiable information, such as your name, email address, postal address, phone number, and other similar information when you provide it to us voluntarily or when you interact with our Services.
  2. Usage Data: We may collect information about how you use our Services, including your access times, browser types, and language preferences.
  3. Device Information: We may collect information about the device you are using to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
  4. Location Information: With your consent, we may collect information about your precise location if your device settings allow us to do so.

How we use your information

We may use the information we collect from you for various purposes, including:
  • To provide, maintain, and improve our Services.
  • To personalize your experience on our Services.
  • To respond to your comments, questions, and requests.
  • To send you technical notices, updates, security alerts, and support and administrative messages.
  • To communicate with you about products, services, promotions, events, and other news and information we think will be of interest to you.
  • To monitor and analyze usage patterns, trends, and activities in connection with our Services.

2. What personally identifiable information is collected on this site?

When you visit our website, you may provide us with personal information (such as name, address, e-mail address, telephone numbers and/or credit/debit card information) that you knowingly choose to disclose, which is collected on an individual basis for various purposes. These purposes include registering to receive e-mail newsletters or other materials, requesting further information from us about projects and services, donating to us, ordering merchandise, making requests, submitting a form on our website, or simply asking a question. We receive and store any information you enter on our website or give us in any other way. We ask for personal information so that we can fulfill your request and return your message. This information is retained and used in accordance with existing laws, rules, regulations, and other policies. Tent Foundry does not collect personal information from you unless you provide it to us. If you choose not to provide any of that information, we may not be able to fulfill your request or complete your order, but you will still be free to browse the other sections of the websites owned and administered by Tent Foundry. This means that you can visit our site without telling us who you are or revealing any personally identifiable information about yourself.

3. The way we use information

When you supply information about yourself for a specific purpose, we use the information for only that purpose (such as to provide the service or information you have requested). For example, you may be asked to give us individual information to receive information, to make a donation, to purchase merchandise, or to apply for a job. Similarly, we use information you provide about yourself or someone else when placing a merchandise order only to ship the merchandise and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
You can register with our website if you would like to receive updates on our new projects and services or on our merchandise. Information you submit on our website will not be used for this purpose unless you fill out the registration form.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
Tent Foundry does not sell, rent, give-away or share its e-mail addresses or other information with outside sources.
Should any material changes be made to the ways in which we use personally identifiable information, Tent Foundry will take commercially reasonable measures to obtain e-mail consent from you. We will also post the changes to our use of personally identifiable information on our site at least 30 days prior to a change.

4. Our commitment to data security

Personally identifiable information is stored on our server and is not publicly accessible. Further, personally identifiable information is only accessed by Tent Foundry personnel on a “need to know” basis. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Additionally, sensitive data such as credit card numbers are encrypted using SSL and other industry standard measures, to provide an additional level of security.

5. Choice/Opt-out

If you have registered to receive e-mail communications from us and later change your mind, you may contact us to have your name removed from our distribution lists. You have the following options to do this:
You can send an e-mail to: info@tentfoundry.org
You can contact us at the following address:
Tent Foundry
PO Box 3150 Rouse Hill NSW 2155
Ph: +61 2 8806 7261

6. Correct/Update

If you would like to verify the data we have received from you or to make corrections to it, you may contact us directly at the e-mail and mail addresses provided above.

7. What anonymous information is collected on this site?

Anonymous information is collected for every visitor to this site. This includes pages viewed, date and time, and browser type. IP numbers are not stored, but are temporarily used to determine domain type and in some cases, geographic region. We do not make any association between this information and a visitor’s identity.

8. Automatic information

When you visit our website, our servers make a log of basic information corresponding to the sites and pages you have visited. This information is stored primarily to track the effectiveness of our website and individual sections and pages within them.

9. How does this site use cookies?

Cookies are simple text files stored by your web browser that provide a method of distinguishing among visitors to the website. Tent Foundry uses cookies to identify your browser as you visit pages on the Tent Foundry website or sites in the Tent Foundry media network. Cookies created on your computer by using our website do not contain personally identifiable information and do not compromise your privacy or security. Cookies allow Tent Foundry to gather anonymous information. Cookies also allow Tent Foundry to provide more relevant, targeted content as you travel through sites in the Tent Foundry media network as appropriate and are used on our ordering website to keep track of the items in your shopping cart.

10. Online registration information

You will provide us with information about yourself and your organization when you register for fundraising, donations, and listservs or to buy products. This information is not used for any other purpose than to fulfill your request and is not shared with outside parties. However, visitors should be aware that information collected through the Tent Foundry web site may be subject to examination and inspection if such information is a public record or not otherwise protected from disclosure.

11. Links

This website may contain links to other Web sites. Please note that when you click on one of these links, you are entering another site. We encourage you to read the privacy statements of these linked websites as their privacy policy may differ from ours.

12. E-mail links

We use e-mail links located on this site to allow you to contact us directly via e-mail. We use the information provided in your e-mail to respond to your questions or comments. We may also store your comments for future reference.

13. E-mail communications

We publish an e-newsletter that is sent periodically to persons on a subscription list. You may subscribe to or unsubscribe from the list at any time. Occasionally we may send announcements about Tent Foundry events or merchandise to the mailing list. This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

14. Changes to this privacy statement

Changing business practices and circumstances may require that we make changes to this privacy policy from time to time. Any changes will be reflected on this website. Tent Foundry reserves the right to modify its website and/or this Privacy Policy at any time and users are deemed to be apprised of and bound by any such modifications. Our goal is to provide all services to visitors to the Tent Foundry website in an accessible, efficient and friendly manner while maintaining their privacy. If you have comments or questions regarding privacy, please contact us.

15. Legal disclaimer

We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with legal process served on Tent Foundry.

16. For more information

If you have any questions, concerns or comments about privacy at our tentfoundry.org website, please send us a description of your concern via e-mail to info@tentfoundry.org or call the main telephone number at +61 2 8806 7261.